Broken Chairs Need Replacing

 

The older style bucket chairs eventually break off the base. Sometimes the edges crack or break off. It is easy to ignore these seats, especially if you usually don't see people sitting in them when you are in your store. You might sit in them and they "seem fine." They are expensive and as an owner you want to get your monies worth, so you ignore the cracks and chips. 

What do your customers see?
They see old.
They see cracks and chips.
They see a chair they don't want to sit in.
They question if the chairs are broken, what else is broken in the laundromat...the machines?
If they can't trust the machines then they will take their laundry someplace else.
Is that a stretch to get that impression from a broken chair?
Maybe, however I bet there are some of your customers that make that leap.

While you are checking the seats, check the legs of the chairs too. 

Bolts loosen and welds break.

Customers falling off your chairs because of of legs collapsing or the bucket seats breaking off are not ways to endear your store to your customers.
Fix your chairs.
In these times at least remove the broken shells.
If you have a frame that is missing a seat or two, that might be okay for now.
You can say it is for people to keep their distance.
Ev

A Heck of A Nice Guy