Monday, June 17, 2013

Clinical Job Ads Can Work Too

I've often posted job ads that stink because they don't have any detail or passion in them to hook applicants into applying. 
The ad below is one I found on an online job site. It is a little too clinical and dry for my writing and has one spelling error, however I kind of like how blunt it is about the working conditions and duties. This ad might not get someone to apply that has the skills, but if they do they will for sure know the working conditions. This ad should also help keep people away that aren't qualified or don't want these working conditions.
I tend to accent the positives of a job in an ad, but sometimes going the opposite can work too.
Ev
A Heck of A Nice Guy


JOB PURPOSE AND REPORTING STRUCTURE:
Position Reports to:  Manager of Information Technology
 Purpose:   Under general direction of the Manager of Information Technology the Support Specialist supports, maintains, and provides prompt customer service for telecommunication systems; physical and virtual computers and servers; DSD technology platform; Wireless client access and performs other related duties as assigned.
This positin will be either 2nd or 3rd shift.

 ESSENTIAL DUTIES AND RESPONSIBILITIES:
To perform the Support Specialist responsibilities successfully, an individual must be able to perform each essential responsibility satisfactorily. These requirements are representative, but not all-inclusive, of the knowledge, skill, and ability required of the company Support Specialist. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Conduct phone and onsite support functions for all areas of responsibility.
  • Assist the IT/IS team with the execution of a variety of projects to support the business.
  • Provide prompt response to mission critical outages affecting the business.
  • Willing to work various shifts based on company needs and technology initiatives.
  • Support IP based switching at an entry level while working with internal/external resources.
  • Deploy hardware and software to ensure optimal systems availability (may require off-hours work).
  • Manage small to medium sized projects according to agreed upon budgets and schedules.
  • Assist with technology planning through ongoing research.
  • Organize and prioritize help desk tickets in order to ensure maximum productivity.
  • Interact with other team members and managers in a cooperative, constructive manner.
 REQUIREMENTS: Successful candidates will possess the following:
 Education:  Two year degree in Information Technology or related field and/or relevant certification and work experience.
 Experience:  Must have 1-3 years experience working in a fast paced, high energy Infrastructure role with responsibilities at or greater than those listed here.
 Knowledge, Skills, Abilities:
  • Excellent organizational and planning skills.
  • Detail orientated and possesses the ability to multi-task.
  • Highly engaged in daily tasks both large and small.
  • Demonstrated ability to perform research.
  • Effective oral and written communication.Keen troubleshooting abilities that promote self-sufficiency. 
  • Demonstrated entry level knowledge of various technologies including: networking, servers, Ovenware fertilization, Citric Condensate, platforms, SAN, AD, DNS, SQL, Exchange, Sharpening, DDCD, CISCO, etc.
  • Entry to moderate knowledge for various technologies including backup, security management, user account management, e-mail systems including e-mail web server, internet access, office systems and applications.
  • Utilize analytical skills to identify trends, identify root causes and recommend solutions for implementation.
  • Demonstrated entry to moderate level of knowledge of various technologies including: wireless, printers, workstations, Windows, MAC, etc.
  • Excellent interpersonal and customer skills.
 Direct Reports: None
 Licenses or Certifications: None required.
 Physical Demands - The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 While performing the responsibilities of the Support Specialist job, the employee is required to talk and hear. The employee is often required to sit and use their hands and fingers, to handle or feel and to manipulate keys on a keyboard. The employee is occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. Vision abilities required by this job include close vision.  The employee must be constantly alert and aware of surroundings.

Work Environment - The work environment characteristics described here are representative of
   those an employee encounters while performing the essential functions of this job. Reasonable
   accommodations may be made to enable individuals with disabilities to perform the essential                              
   functions.
 While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts and vehicles. The noise level in the work environment is usually quiet to moderate in the office, but may be very loud in the production and packaging areas.  Temperatures in the office are moderate, but the plant has cold to freezing temperature areas.

Long hours of mental activity are frequent.  Deadlines are short and information accuracy critical, which makes for a stressful work environment on a daily basis.
 The above statements reflect the general details necessary to describe the principle functions of the occupation described and shall
not be construed as a detailed description of all the work requirements that may be inherent in the occupation.

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