A job seekers #1 complaint is that they never hear back from companies about if their resume was received.
With all the technology there is out there, job seekers still ask the question first of "did you get my resume?"
Internet recruitment advertising whether it is social media or job boards, plus new phone and computer technology makes it easier for job seekers to send you their resume.
With everything on your plate, and with all the new tools out there to advertise jobs, there is no way that you could obviously respond to them all.
To save you the time of having to respond to job seeker’s repeated calls about if their resume was received:
Use an Auto Responder to let them know the resume was received AND what is the next step and how THEY should respond. The auto responders are standard for email programs and job sites.
Set up your responder so the job seeker will receive a standard thank you. This message will appear after the job seeker applies for your position(s). For example, "Thank you for applying! We are accepting applications for this position until March 15th. We will contact you for an interview if you skills match our requirements the week of March 21st. Because of the high amount of interest in this position, if you do not hear from us to set up an interview during that week, you are no longer being considered for this particular opening. We thank you for your understanding and encourage you to apply for other openings with our company as they arise. We are an Equal Opportunity Employer."
You can also take a different approach:
"Thank you for applying to this position.
We are excited to receive your resume. We are closing applications for this position on March 15th and will be calling for interviews the week of March 21st.
If you do not hear from us by March 28th, please feel free to send an email to --@----.com. Thank you for your patience and good luck in your job search."
Letting them know you received their resume should help you not receive many phone calls from frantic job seekers wondering about if they are being considered.
It will also help you have a positive brand image with that job seeker.
That could lead to a happy future employee or maybe a customer of the company.
Thank you!
Ev
